01 / DIAGNOSE
Free Operations Score
Diagnose your operation and identify priorities to consider.
Free
See which systems ShiftCraft recommends putting in place first.
Restaurant-specific operating playbooks shaped around each restaurant’s profile, priorities, and way of working.
Bring your restaurant’s service style, team roles and priorities together in practical tools shaped around the way your shifts run.
For independent U.S. restaurants, bars, cafés and small groups.
A RESTAURANT-SPECIFIC PLAYBOOK
Opening checklist
Set the room up to run
Pre-shift huddle
Get the whole team aligned
Closing + handoff
Leave the next shift ready
Example sections; your restaurant details shape the worksheets in a paid playbook.
Start with the real picture
The free Restaurant Operations Score looks at your people, service, procedures and recurring challenges. You get a score from 0–100, the weak spots behind it, useful opportunities and the systems most worth putting in place.
YOUR RESTAURANT OPERATIONS SCORE
0–100
A starting point for practical improvement, not a grade for your team.
Grounded in your operation
Tell us about your service style, staffing, training, procedures and the problems that keep coming back.
Get Your Free Operations ScoreHow ShiftCraft works
Every restaurant has its own rhythm. ShiftCraft shapes practical systems around your service, people and priorities.
Share what shapes a shift: restaurant type, service style, hours, FOH and BOH roles, bar program, training, opening and closing routines, guest recovery, cleaning, cash, inventory and the frustrations that keep resurfacing.
The free score diagnoses self-reported strengths and gaps, then suggests which systems may be most useful to focus on first.
Your restaurant profile, operating details, shifts and roles shape customized, editable worksheets for your team. Complete the restaurant intake, then review and edit the generated playbook.
Starter covers essential shift systems. Complete adds role-based onboarding and trainer sign-off, manager coaching and follow-through, guest issue response and follow-up, and an ongoing operations issue and handoff log.
No corporate HR feel. Just clear systems built from the way your team works, so expectations do not live only in one manager’s head.
Restaurant profile, operating details, shifts and roles shape customized, editable worksheets for everyday operations.
See a Sample PlaybookRUN SERVICE
Opening and closing routines, sidework, manager checklists and pre-shift meetings.
GROW THE TEAM
Onboarding, FOH and BOH training, service standards and manager coaching tools.
HANDLE THE HARD PARTS
Guest recovery, employee follow-through and clear handoffs when something goes wrong.
PROTECT THE DETAILS
Cleaning routines, cash handling, inventory controls and operational SOPs.
Restaurant operations playbooks
Complete the free Operations Score to see which systems ShiftCraft recommends first. Starter and Complete are one-time purchases. Choose the shift systems your restaurant needs.
01 / DIAGNOSE
Diagnose your operation and identify priorities to consider.
Free
See which systems ShiftCraft recommends putting in place first.
02 / ESSENTIAL SHIFT SYSTEMS
Organize the essentials around the way your restaurant actually runs.
$99 one time
Essential shift systems: restaurant profile and shift priorities, opening readiness and manager verification, pre-shift huddle worksheet, closeout checklist and next-shift handoff.
03 / A MORE COMPREHENSIVE PLAYBOOK
Build a broader system around more parts of your restaurant.
$249 one time
Everything in Starter, plus role-based onboarding and trainer sign-off, manager coaching and follow-through, guest issue response and follow-up, and an ongoing operations issue and handoff log.
04 / INQUIRY ONLY
Ask ShiftCraft about Pro availability and scope.
Pro is inquiry-only. Contact ShiftCraft to ask about availability and scope.
BUILT FOR YOUR OPERATION
ShiftCraft creates customized, editable operational worksheets based on your restaurant profile, operating details, shifts, roles and priorities.
Complete the restaurant intake, then review and edit your generated playbook. It stays saved online with dated entries and can be downloaded as a PDF.
Complete the free Operations Score to see which systems ShiftCraft recommends first. Get your free Operations Score.
START WITH THE SHIFT THAT NEEDS HELP
Tell us what keeps getting missed, repeated or stuck in someone’s head. Start with a free Restaurant Operations Score and find the systems worth building first.